Huseyin Emanet

Huseyin Emanet

Huseyin Emanet

Rebuilding Ballpark’s brand and website for modern research teams

From an outdated marketing site with almost no inbound leads to a conversion focused, AI first experience trusted by leading brands.

Web Design, Brand Design

2024 - 2025

Card Sorting Study

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Recruit

Responses

Summary

Huseyin
Murat
George

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Created at

Status

Device

Yes or No

Do you usually conduct card sorting studies?

Rating scale

How clear was the purpose of the website?

Multiple choice

How often do you conduct card sorting studies?

Question

Was something missing from the experience?

View

2 Apr 2024, 17:42

Incomplete

Chrome

A few times a year

3/5

A few times a year

No but we probably won't use images

View

1 Apr 2024, 21:17

Completed

iPhone

A few times a year

5/5

Daily

Some early direction.

View

21 Mar 2024, 12:08

Disqualified

Chrome

A few times a year

5/5

A few times per week

Having a "complete" prompt need to be a little clearer, I only realised I should click end at the bottom because of the sales call

View

21 Mar 2024, 11:28

Completed

iPhone

A few times a year

4/5

A few times a year

Nothing

View

15 Mar 2024, 16:59

Incomplete

Safari

A few times a year

3/5

A few times per month

I don't think so.

View

6 Mar 2024, 01:37

Incomplete

Edge

A few times a year

5/5

A few times a year

Nothing felt like it was missing in the guided prototype. Going back, I didn't see any way to remove cards/categories.

View

5 Mar 2024, 12:59

Incomplete

Chrome

A few times a year

2/5

A few times a year

It still requires a bit of debate after the sort to determine the final categories

1 response selected

Card Sorting Study

Build

Recruit

Responses

Summary

Huseyin
Murat
George

Preview

Share

Search for responses…

Filters

2

Sort

1

Columns

Actions

Actions

Created at

Status

Device

Yes or No

Do you usually conduct card sorting studies?

Rating scale

How clear was the purpose of the website?

Multiple choice

How often do you conduct card sorting studies?

Question

Was something missing from the experience?

View

2 Apr 2024, 17:42

Incomplete

Chrome

A few times a year

3/5

A few times a year

No but we probably won't use images

View

1 Apr 2024, 21:17

Completed

iPhone

A few times a year

5/5

Daily

Some early direction.

View

21 Mar 2024, 12:08

Disqualified

Chrome

A few times a year

5/5

A few times per week

Having a "complete" prompt need to be a little clearer, I only realised I should click end at the bottom because of the sales call

View

21 Mar 2024, 11:28

Completed

iPhone

A few times a year

4/5

A few times a year

Nothing

View

15 Mar 2024, 16:59

Incomplete

Safari

A few times a year

3/5

A few times per month

I don't think so.

View

6 Mar 2024, 01:37

Incomplete

Edge

A few times a year

5/5

A few times a year

Nothing felt like it was missing in the guided prototype. Going back, I didn't see any way to remove cards/categories.

View

5 Mar 2024, 12:59

Incomplete

Chrome

A few times a year

2/5

A few times a year

It still requires a bit of debate after the sort to determine the final categories

1 response selected

Homepage hero — explaining what Ballpark does in a single sentence.

When I joined Ballpark as Lead Brand and Web Designer, the product was strong but the website wasn’t. I took full ownership of rebuilding the brand and the entire web experience so it finally matched the product’s quality and communicated an AI-first, enterprise-ready story.

The Problem

Ballpark had a strong product, but the website wasn’t communicating its value. It created friction across three key areas:

1. Low trust & outdated visual language

The marketing site didn’t match the quality of the product UI, which caused hesitation among teams evaluating the tool.

2. Unclear storytelling

Visitors struggled to quickly understand what Ballpark does or how it fits into their workflow, leading to early drop-offs.

3. No scalable structure for growth

There was no foundation for role-based pages, solutions content, or landing pages, resulting in very few inbound demo requests.

These limitations were clear signs that the company needed a completely new marketing experience — which I took on as a full end-to-end design challenge.

Goals & Success Criteria

To support Ballpark’s growth and its AI-first strategy, I defined clear goals:

Communicate Ballpark’s value in under 5 seconds

A concise, structured message that immediately explains what Ballpark does and why it matters.

Increase trust for larger teams evaluating the product

A visual and narrative direction that matches the quality of the product UI.

Build a modular, scalable Framer system

Reusable components to accelerate new landing pages, experiments and campaigns.

Show the product, not just describe it

Interactive demos that help visitors experience Ballpark instantly.

Strengthen the brand across the site

A consistent, modern visual identity aligned with the product and its AI-powered features.

Make the website a real inbound channel

Improve clarity and engagement to increase demo requests.

Success meant designing a website that was clearer, faster to understand and more effective in supporting sales.

Research & Insights

To uncover the main friction points, I analysed multiple sources:

Customer and sales feedback

Consistent confusion around what Ballpark actually does and how fast it works.

Onboarding behaviour

Users understood the product only after interacting with it — not from the website.

Competitor positioning

Most tools in the space communicated value much faster and supported clearer use cases.

Product UI patterns

The product was visually strong and modern, but the website didn’t reflect this quality.

SEO & analytics data

Key pages had high drop-off rates, especially around the hero and early scroll.

Internal interviews

Founders and team leads confirmed that the existing site didn’t support sales or the AI-first narrative.

Key Insight

People loved the product once they used it, but the website took too long to explain its value.

This revealed a clear opportunity:
The new website needed to communicate Ballpark instantly and let visitors experience the product without friction.

Strategy

My strategy focused on solving the issues uncovered during research through three principles.

These principles guided every decision I made across the redesign, from brand direction to information architecture and final implementation.

1. Clarity first

I simplified the messaging hierarchy so visitors could understand Ballpark within seconds. This meant tighter copy, clearer structure and a more intentional flow across the homepage and solutions pages.

2. Show the product, don’t just describe it

Because users only understood Ballpark after interacting with it, I designed interactive demos and product-led moments that let people experience the tool immediately.

3. Build for scale

I created a modular Framer system made of reusable components. This allowed the team to launch new landing pages, experiments and campaigns in hours — not days — reducing design and engineering dependencies.

These principles guided every decision in the redesign, from the brand direction and content hierarchy to the layouts, interactions and final implementation.

The Solution (UI, UX, Brand, Info Architecture)

The redesign touched every part of the marketing experience. Each decision focused on improving clarity, trust and speed — both for visitors and for the internal team.

A modern, trustworthy brand system

I refreshed the visual identity with a cleaner, more confident look that aligned closely with the product UI. This established trust early and created a more unified experience across marketing and product.

Clear, audience-based information architecture

I reorganised the site around role-based Solutions pages (Product, Marketing, Insights). This helped visitors quickly understand where Ballpark fits into their workflow and reduced early confusion.

Interactive product demos

Instead of relying on static screenshots, I built functional Framer demos that let users experience the tool instantly. This closed the gap between “I don’t get it” and “this is exactly what we need.”

A modular Framer component library

I introduced a scalable system of reusable sections and layouts, enabling the team to build new landing pages, use-case pages and campaigns in hours rather than days — without heavy design involvement.

Enterprise-ready structure and content

Stronger messaging, clearer proof points and structured landing pages helped position Ballpark as a serious AI-powered research platform, improving trust especially for larger teams.

Before / After

Before

  • Outdated visual language

  • No clear explanation of what Ballpark does

  • Low trust and almost no social proof

  • No structured landing page framework

  • Very few inbound demo requests

After

  • A cohesive, modern brand aligned with the product experience — fully redesigned by me

  • Clear, straightforward messaging that explains the value instantly

  • Interactive demos I designed and built to communicate the product’s strengths

  • A scalable Framer system I created and documented for use across the company

  • A noticeable increase in inbound demos and interest from companies like Shopify, Webflow and Sky

This transformation wasn’t just visual — it fundamentally improved how prospects understood the product and how fast the team could execute marketing work.

Impact

The redesign I led created clear improvements across both performance and internal workflow:

Stronger performance

  • Increased inbound demo requests (exact numbers confidential)

  • Larger companies such as Shopify, Webflow and Sky began evaluating the product

  • Early sales conversations became clearer, faster and more effective

Better perception & storytelling

  • A more trustworthy, enterprise-ready brand narrative

  • Improved clarity around what Ballpark does and how it fits into different workflows

  • Product-led demos helped prospects understand value instantly

Faster team execution

  • The modular component library I built enabled us to ship new pages 3× faster

  • The system dramatically reduced dependency on designers and engineers for routine pages

  • Clearer structure for future landing pages, product updates and campaigns

Overall, the redesign turned the website into a functioning growth channel — one that clearly communicates the product, supports sales and scales with the company.

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Let’s create something meaningful together.

If you're looking for a designer who can combine brand, UX and technical execution to deliver measurable impact, I’d love to chat.

© 2025 Huseyin Emanet — Designed & built with care

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